Definition
Hereinafter, our company shall be collectively referred to as 'JETPLUS ELD'.
Service Offerings
All service offerings are subject to the sole discretion of Jetplus ELD and are contingent upon a prior assessment of technical feasibility.
Service Functionality and Limitations
The customer acknowledges that the Jetplus ELD Fleet Management System and Smart Truck Security System (collectively referred to as the “Service”) are provided by Jetplus ELD and operate using wireless data technology. The availability, accuracy, and performance of the Service may be influenced by factors beyond the control of Jetplus ELD. These factors include, but are not limited to, physical obstructions, network performance or availability, geographic conditions, radio signal interference, power outages, faults or changes in third-party telecommunications networks connected to the Jetplus ELD network, delays in obtaining necessary rights of way, equipment damage, infrastructure changes, or other unforeseen circumstances. As such, Jetplus ELD does not guarantee continuous, error-free operation of the Service and shall not be held liable for any interruptions, delays, or transmission errors.
Intended Use of Service
This information is intended for guidance purposes only and must not be used for detection, legal claims, damage assessments, disputes, or any unlawful activities. Jetplus ELD shall not be held liable for any claims of any nature, except for those directly related to service disruptions caused by an act or omission on the part of Jetplus ELD.
Customer Responsibility for Accurate Information
Customers are strictly and wholly responsible for providing Jetplus ELD with correct and complete information needed to fulfill the services to that customer. This includes, but is not limited to, current and valid personal information (age, address, identity, and vehicle ownership). Customers must also submit relevant and valid documents to substantiate the information provided. Jetplus ELD is not required, but has the right, to verify and validate the information provided. Regardless, if it discovers any problems with materials or information submitted, Jetplus ELD has the right to suspend or terminate that customer's service.
Termination for Misrepresentation
Jetplus ELD reserves the right to terminate service for any customer who breaches the service terms and conditions. Any customer who provides inaccurate information or purposely lies or omits information in order to access the service is automatically prohibited from accessing the service.
Prohibited Conduct
If the customer engages in or tries to engage in conduct that is unlawful, hostile, criminal, or otherwise improper, and Jetplus ELD believes such conduct has occurred or will likely take place, Jetplus ELD reserves the rights to immediately stop the service and terminate any connection with the customer. This could also result in criminal charges against the customer.
Customer Support
For questions or concerns related to the usage, validity period, or connectivity of the service, please contact the customer care team.
Non-Payment and Defaults
In the event of non-payment for billing issued in accordance with customer’s chosen tariff plan & usage, or in any case of default made by the customer, Jetplus ELD can terminate services at any time.
Equipment Purchases
Customers must buy equipment exclusively from Jetplus ELD or authorized dealers. Jetplus ELD is not required to provide any service for equipment purchased from others or from sources outside an authorized dealer.
Service Plans and Charges
The customer's selection options or the company's plans for subscription will determine all service charges and tariffs (not including equipment costs).
Liability for Illegal Use
The customer will be solely responsible for any illegal usage of the equipment and/or services and agrees to indemnify Jetplus ELD and its team.The customer will be solely responsible for any illegal usage of the equipment and/or services and agrees to indemnify Jetplus ELD and its team.
Payment Obligations and Credential Security
The customer must make timely payments and is responsible for managing access to credentials. Jetplus ELD is not responsible for breaches arising from credential misuse.
Service Limitations and Use Case
Customer acknowledges that performance is affected by factors including network and device. Service is to be used only for vehicle tracking and security.
Accuracy and Legal Use
The Jetplus ELD is only meant for tracking vehicles and security. It may not always be 100% accurate or updated on time, so it should not be used as proof in legal matters or for claims with other parties.
Portal Access Requirement
Customer must create a username and password on the Jetplus ELD portal via www.jetplus.com to track vehicles.
Responsibility for Credential Security
Customer must secure login credentials. Jetplus ELD is not liable for loss due to misuse or breach of these credentials.
Third-Party Access
Customers may share credentials at their own risk. Jetplus ELD is not responsible for any resulting misuse.
Privacy Responsibility
Customer must notify individuals being tracked. Jetplus ELD is not liable for any breach of privacy claims.
Events Beyond Control
Jetplus ELD is not liable for any failures caused by circumstances beyond its control.
Right to Modify Services
Jetplus ELD may change, modify, or terminate the service with prior notice to the customer.
Website Terms Binding
Use of the service is subject to terms on www.jetpluseld.com.
Temporary Suspension for Maintenance
Service may be temporarily deactivated for maintenance with prior notice.
25. Regulatory Compliance
Jetplus ELD may modify, suspend, or cancel services to comply with regulations or lawful orders.
Non-Transferability
The service is non-endorsable, non-transferable, and non-substitutable.
Force Majeure
Jetplus ELD will not be liable for failure to perform due to events such as natural disasters, wars, or government actions.
Compliance with Laws
Jetplus ELD may cancel the service to comply with laws or due to unavoidable circumstances and will notify customers.
Final Interpretation
Only Jetplus ELD has the right to explain or decide what these terms mean, and their decision is final.
Limitations of Liability
Jetplus ELD is not liable for any losses or damages resulting from the following:
- Inability to use the service beyond Jetplus ELD control
- Subscription or activation issues
- Customer misunderstanding or non-compliance
- Default on payments
- Any other external factors
Service Enrollment Requirements
To acquire service, customers must complete an application, submit a photo, and provide any documentation requested by Jetplus ELD.
Jurisdiction
Legal disputes shall be under the jurisdiction of the courts in the city of the Jetplus ELD office specified in the service enrollment form.
Entire Agreement
Except as expressly stated, there are no verbal or implied agreements, warranties, or understandings between Jetplus ELD and the customer regarding this agreement.
SIM Card Usage Policy
The Jetplus ELD device, equipped with the mobile SIM number indicated on the warranty card, is intended solely for vehicle tracking. Misuse of the SIM card may result in legal action and costs will be borne by the customer.